The calculator asks you to subscribe when it cannot find an active access entitlement for your account.
This may happen because a trial ended, a subscription expired or was cancelled, payment is still being confirmed, or you signed in with a different email from the one connected to the subscription.
What to check
- Open Account Settings and look at Subscription status.
- Confirm you are using the expected account.
- If you subscribed very recently, allow a moment and sign in again.
- Manage Stripe billing from the billing portal, or store billing in Apple or Google settings.